As Director Marketing & Business Development, Pravin is responsible for the Go to Market Strategy,Business Development and Client Satisfaction. Pravin received his B. Tech. Degree with Honours in Electrical Engineering from Indian Institute of Technology, Varanasi. Pravin has more than 13 years of extensive industry experience, with the largest automobile company of India Tata Motors Limited,across all the functions of value chain viz. market research, product design, NPI, production management, quality assurance, marketing, business development, and customer service. Pravin has spent majority of his working years on clients side viz. business development, marketing, customer satisfaction & customer service and hence has developed acute understanding of what it takes to satisfy customers. Pravin’s motto is Customer service is not a department, its an attitude. An acute observer of finest details, Pravin makes customer delight an everyday reality.